- Personal pronouns: (they/them)
- Statement: "I was once told this world is not made for people like me"
- Age: 19
- Location: Dunedin, lives with parents
- Education: Average NCEA grades
- Neurodiversity: Dyspraxia
- Employment: Unemployed
- Other: Is a talented storyteller, copes with a physical disability, and experienced prejudice in school.
Aspirations
To be employed in marketing and recognised for creative writing. Wants to be physically and financially independent one day.
Motivations
- Show others they can succeed
- Qualification will help kickstart a career
- Qualifications and knowledge will prove they are worthy
Needs
- Text to speech
- Closed captions on videos
- Clear and concise instructions
- Screen reader
- A supportive community and social space
Online Literacy
- Owns iMac and basic Samsung mobile phone
- Uses Instagram and watches YouTube
- Writes on Medium
- Can fix most IT problems
- Happy contacting IT Support prefers email and IM
Enablers
- The same opportunities as non-disabled learners
- Peer support
- Clear instructions
- Flexibility and room to be creative
- Security and freedom to learn from mistakes
Barriers
- Physical disability using a phone
- Issues with micro-movements, prefers to use a mouse to a trackpad
- Tires easily
- Low self-esteem
Download Resilient Rachel
Download this persona for use in your design team. You're free to adapt and remix any of the personas to suit your project brief. You can batch download all personas here.
Updated: 22 November 2023
